Welcome to Dyslexia Matters Ltd. These Terms and Conditions outline the rules and guidelines for the use of our website and services offered through www.dyslexiamatters.co.uk, which includes all content, functionality, and services offered on or through our online shop. By accessing or using our website and shop, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you must not access the website or use any services.
You must be at least 18 years old to use our services, or if under 18, have obtained parental or guardian consent. You are responsible for ensuring that the details you provide us are accurate and complete and for keeping your login information confidential.
When you create an account on our website, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
The content on our website, including text, graphics, logos, images, course materials, and any software used on the site, is the property of Dyslexia Matters Ltd or its suppliers and is protected by copyright and other laws that protect intellectual property and digital content.
You agree not to use the website or its content:
Dyslexia Matters Ltd will not be liable for any indirect, incidental, punitive, or consequential damages of any kind arising from your use of the website or for any other claim related in any way to your use of the website, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content posted, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort (including negligence), or any other legal theory.
You agree to indemnify, defend, and hold harmless Dyslexia Matters Ltd, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers, and agents, from and against any claims, losses, damages, obligations, costs, actions or demands.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
These Terms shall be governed by and interpreted according to the laws of the United Kingdom and any disputes will be adjudicated exclusively in the courts of the United Kingdom.
For more information about our Terms and Conditions, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at admin@dyslexiamatters.co.uk.
Dyslexia Matters Ltd is committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, store, and safeguard your information when you engage with our online courses and services.
Dyslexia Matters Ltd offers a range of online courses designed to train those to support individuals with dyslexia. Our commitment is to provide exceptional educational resources, respecting and protecting the personal data of our users.
We collect personal data through an application form on Google Forms, necessary for enrolling in our courses. This includes:
– Identity Data: Names, usernames, or similar identifiers.
– Contact Data: Email addresses and phone numbers.
– Financial Data: Payment method information such as credit/debit card numbers, and billing address.
– Transaction Data: Details of transactions you carry out through the website and the fulfillment of your orders.
We do not collect special categories of personal data as defined by the GDPR.
The personal data collected is used solely for the purpose of enrolling you in the course and processing transactions related to your purchases. There are no secondary uses of your data.
We use your financial and transaction data to:
– Process payments for our online courses and services.
– Fulfill our contractual obligations to deliver the purchased services or products.
To protect your personal data against unauthorised access, alteration, or destruction, we implement robust security measures, including:
– Encrypted transactions.
– Two-factor authentication for access to our Customer Relationship Management (CRM) system.
– Compliance with PCI DSS standards for secure handling of credit card information by our platform and its service providers.
You have the right to access, rectify, or erase your personal data, including financial and transaction data. Inquiries can be directed to admin@dyslexiamatters.co.uk. We are committed to facilitating your rights in compliance with GDPR.
We employ cookies and similar tracking technologies for site activity monitoring and holding certain information. You have control over your cookie settings and can choose to reject cookies, which might affect your service experience.
Financial and transaction data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For privacy-related inquiries or to exercise your GDPR rights, please contact us at admin@dyslexiamatters.co.uk. We are here to address any questions or concerns regarding your personal data.
We may update this Privacy Notice in response to legal, technical, or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.